shipping & delivery

Shipping and Delivery Information for your Home Appliance - Warners Stellian Minneapolis, St. Paul MN

Shipping & delivery methods & locations

Note: Not all methods are available for all items.


Warners’ Stellian Home Delivery

Free local delivery on appliances $499 and up within select areas of the Twin Cities, Rochester, MN and Des Moines, IA
Warners’ Stellian offers free in-home delivery on qualifying orders $499 and up within our local delivery zones. Local deliveries are scheduled for Monday-Saturday between 8am-5pm. No Sunday deliveries.

This service includes bringing the product into your home, setting it in place & leveling. Installation services are also available, as well as responsible recycling of appliances and packaging.

If you select local delivery for online checkout, shipping charges will be automatically calculated in the shopping cart. A Warners’ Stellian representative will contact you to arrange delivery. Deliveries are scheduled Monday through Saturday, and you will receive a 3-hour arrival estimate the evening prior to your delivery along with a link to track your delivery crew’s arrival. Limited delivery days apply to some areas -see delivery schedule for details.

Free Garage Drop Shipping – Twin Cities
Our customers without a truck will enjoy faster shipping to their garage. Orders $499 & up qualify for free garage drop shipping within the Twin Cities delivery area. A Warners’ Stellian associate will deliver & your appliance to the closest covered area or garage and unpackage it. Responsible recycling of packaging is available, as is recycling of your replaced appliance if removed from your home.

Local Pickup – Twin Cities
In St. Paul, MN. If you select the local pickup option in the shopping cart, you will be contacted by one of our sales associates to arrange the best time for pickup of your order from our St. Paul warehouse. Only the purchaser/ designated pickup person can pick up the order. Required information for pickup is the email confirmation and a valid photo ID. Special arrangements may be made for pickup at one of our store locations, but this option may not be available in all cases.

 


Standard Freight Carrier Delivery

For major appliances that do not qualify for Warners’ Stellian Home Delivery. This service is also used for items that require special handling and are oversized. These items are shipped by a freight carrier and are curb service only. A person 18 years or older must be available to meet the delivery and sign for the product(s).

If you select this method at the time of checkout, shipping charges will be automatically calculated in the shopping cart. A Warners’ Stellian representative will contact you by phone to arrange delivery. Transit time for this method is 4-8 business days. Deliveries are made Monday through Friday, 8 a.m.-5 p.m. Holidays are exempt. In the event that you are absent at the time of delivery, there is a minimum rescheduling fee of $50.

Threshold delivery service is available for an additional charge and can be arrange via phone at (877) 431-2100. Threshold service allows the driver to place your purchases at the threshold of your door or in your garage. This service does not include in-home delivery or set up.

Free nationwide shipping on appliances $1999 and up on most orders
We offer fast & convenient standard freight delivery on most orders $1999 and up when purchased online at www.warnersstellian.com. Qualifying orders will reflect a free shipping option in the shopping cart. Transit time is 4-8 business days on all stocked items. When you select this method in the shopping cart, a Warners’ Stellian representative will contact you to confirm pricing and arrange for shipping.

Exclusions:

  • Limited shipping rules may apply to select products.
  • Purchase of 2 or more 4-piece kitchen appliance packages each sold for less than $1999 will not qualify.
  • Offer cannot be combined with special package pricing or builder pricing
  • Offer not valid on shipments to Alaska, Hawaii and Puerto Rico.
  • Offer not valid in prior purchases.

free shipping on this item
(look for the “free shipping on this item” icon on qualifying items)

See special notes below for freight shipping restrictions.

 


 

UPS Ground Shipping 

For items weighing less than 150 lbs. Standard transit time is 3-5 days, depending on the delivery location. Expedited shipping options are available and can be arranged via phone at (877) 431-2100. Additional charges apply to expedited shipments.

 


 

U.S. Postal Service 

Used to deliver gift cards.

 


 

 

Shipping restrictions

  • Delivery time frames are approximate. We will do our best to let you know if there are delays.
  • We do not ship to PO boxes.
  • Deliveries to remote locations within the US may cause delay.
  • We are unable to accept or ship orders outside of the US.
  • Signature required for all orders $500 or more.

 

Additional charges (beyond standard rates) will be added for freight services if any of the following apply:

  • You live on an island with access via bridges.
  • You live in a gated community or there are road restrictions.
  • You require a specific delivery time or weekend delivery.

 

Freight Delivery:
If your order is delivered via freight shipping.
   1 You will get a phone call 24 hours in advance on when the delivery will occur.
   2 Freight delivery is a curbside delivery, no in-home delivery or set-up.
   3 No haul-away of old appliances. This is your responsibility. 
   4 You MUST open and inspect all items before signing off with the shipping carrier, if not we are not responsible for any damage.

• Immediately take pictures.

• Document the damage with the shipping carrier.

• Notify us immediately. – If this is not done and you receive a damaged item, we are not responsible for any expenses. Items need to be inspected as you receive them from the shipping carrier. Following the procedure above will help us get reimbursed from the manufacture and/or shipping carrier. 

   5 If you reject shipment for any reason other than damage, you will be responsible for the freight cost to not only ship the item to you, but to return it to our warehouse, plus a 25% restocking fee.

 

 

 

related information
track your delivery
local delivery schedule
shipping promotions
local install services
appliance planning guides
install prep guide